Implementing ESG (Environmental, Social, and Governance) practices can benefit small businesses by enhancing their sustainability, improving customer engagement and boosting long-term profitability.

Below are some practical tips to help small businesses get started:
Environmental:
Reduce Waste:
- Set up recycling programs, use reusable materials, and minimize single-use plastics in your business operations.
- Consider composting organic waste and donating excess food if applicable.
Energy Efficiency:
- Invest in energy-efficient appliances and lighting, like LED bulbs, and encourage energy-saving practices among your employees.
- Look into renewable energy options, such as solar panels, which may be subsidised or have tax incentives.
Sustainable Sourcing:
- Choose suppliers who prioritize eco-friendly practices and sustainable production.
- Avoid products with excessive packaging and opt for biodegradable or recyclable materials where possible.
Water Conservation:
- Install water-saving devices such as low-flow faucets and toilets.
- Monitor and reduce water usage across your operations, especially if you’re in an industry that consumes a lot of water.
Carbon Footprint Reduction:
- Track your carbon footprint and seek opportunities to reduce emissions through energy conservation and more efficient transportation methods.
Social Tips:
Employee Well-being:
- Foster a supportive, inclusive work environment with opportunities for career development.
- Provide flexibility where possible, like remote working or flexible hours, to improve work-life balance.
Diversity and Inclusion:
- Ensure that your hiring practices are inclusive and that you’re creating opportunities for people from diverse backgrounds.
- Consider offering training on unconscious bias and diversity to employees.
Community Engagement:
- Support local causes, charities, and community events, building goodwill in your area.
- Encourage employees to volunteer by offering paid volunteer days or creating partnerships with local organisations.
Customer Relations:
- Listen to customer feedback and implement changes that improve customer experience and satisfaction.
- Ensure transparency about your products/services, ethical practices and business values.
Fair Employment Practices:
- Ensure that all employees, whether full-time, part-time, or casual have fair contracts, reasonable working conditions and are paid properly.
- Be transparent about wages and ensure that your supply chain also meets these standards.
Governance Tips:
Ethical Business Practices:
- Implement a clear code of ethics for your business that aligns with transparency, fairness and accountability.
- Regularly assess your business to ensure compliance with Australian regulations and international standards (e.g., anti-corruption, labour laws).
Data Privacy and Security:
- Protect your customers’ and employees’ personal data by complying with the Australian Privacy Principles (APPs) under the Privacy Act.
- Regularly review and update security practices to safeguard against cyber threats.
Transparency:
- Be open about your business’s ESG practices, successes and areas for improvement. This builds trust with customers, investors and other stakeholders.
- Provide regular updates, whether through your website, social media or annual reports, on your ESG initiatives.
Sustainability Reporting:
- Consider publishing an ESG report that outlines your company’s efforts and progress on environmental, social and governance issues.
- Utilise local reporting frameworks like the Australian Sustainability Reporting Standards (if applicable) or international ones like the Global Reporting Initiative (GRI).
Governance Structure:
- Maintain a strong governance framework, with clear roles and responsibilities for decision-making, especially when it comes to ESG issues.
- Regularly review policies and practices to ensure they align with ethical, legal and ESG standards.
ESG is no longer a consideration exclusively for large businesses. Your local Accru advisor is available to assist you to incorporate some of the above actions. In turn, small businesses can make a positive impact on the environment, society, and their own operations, creating a foundation for long-term success and sustainability.
Additional Resources:
Local Councils: Often provide programs or incentives for businesses that are focused on environmental sustainability or community welfare.
Australian Government Sustainability Checklist – Sustainability checklist | business.gov.au
Australian Government Grants and Incentives: Look into grants and programs that may help fund sustainability initiatives.
For expert guidance on integrating ESG practices into your business, contact your local Accru office.